PROGRAM

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Tuesday September 21


10:25
Industry Trends: Looking for Clues
Andrew Inwood, Founder/Principal, CoreData Research Australia
Evolve Your Technical Knowledge

Using the latest Australian and international research, Andrew Inwood will look at the Economic effect of change in our industry and the drivers of growth.

11:05
BREAK
Break
11:45
AFA Policy and Professionalism Update
Phil Anderson, General Manager – Policy & Professionalism, AFA
Evolve Your Profession
12:25
LUNCH BREAK
Break
12:45
Life Insurance CEO Panel
Panel
Evolve Your Business

Life insurance, like financial advice, has gone through a very tough period, with intense profitability pressure, substantial premium increases and intense regulatory scrutiny. The future continues to look uncertain, with declining adviser numbers, falling new business volumes and changes in market dynamics. Whilst risk specialists continue to see a vibrant future for life insurance, are the generalists starting to walk away, as it becomes increasingly more difficult to make this a viable business line? In this context, how do CEOs of the big life insurers see the future playing out, and what do they intend to do to return life insurance to a position of strength?

Session Moderators: Phil Anderson & Sam Perera

Session Panel Speakers
14:05
Investment debate: Active vs Passive
Evolve Your Technical Knowledge
14:45
BREAK
Break
14:55
How Future Ready is Your Business?
Panel
Evolve Your Business

Business Health statistics show that only 34% of Advisers have a business plan. Advisers make plans every day to help their clients and yet some haven’t done it for themselves. It’s time for advisers to make their plan. Business Health also states that the “FP businesses that have a plan and report on it monthly and/or quarterly are 89% more profitable than those that don’t.” It simply makes a whole lot of cents!

This session will focus on the one page Business Plan Roadmap and the key points every financial planning practice needs to consider to ensure they are building a successful, sustainable and valuable business. You will hear from our Cate and David about how they have implemented this in practice. Advisers will walk away with a one page Strategy Roadmap that can be implemented immediately into your business.

Session Moderator: Cate Americano

Learning Outcomes & Business Tools:
1. A one page Strategy Roadmap template
2. A one page Business Plan Roadmap template
3. Top 5 Tips to be ‘Future Ready’!

Session Panel Speakers
15:35
The Holy Grail
Rob Jones, Co-Founder, Owner and Principal Consultant, Peloton Partners
Evolve Your Business

Many businesses still operate outdated pricing models that (in the main) price the wealth of clients only or segment clients by how much revenue they are paying the business.

Understanding the cost to deliver advice on ANY client profile can no longer be “guesswork”. Applying a specific profit margin on services is practically non-existent in any business because there is no clear understanding of individual client group cost. Most advice businesses only reprice their service once in every 5 years (or longer) – yet business costs and client circumstances are rarely static. Unearthing the True Cost to serve on EVERY client group must be part of your process Year In and Year Out.

You will hear from Rob and an adviser about how they have implemented this in practice.

Learning Outcomes & Business Tools:
1. Articulate the value you deliver to clients,
2. Explain how your pricing works to clients,
3. Utilise this information to support your compliance of FASEA Code of Ethics Standard 7

16:30
75th Birthday
Evolve Your Profession

This is Your AFA Life. A look back at 75 years of change, collaboration and celebrations.





Wednesday September 22


10:10
Special Keynote announcement to come
Evolve Your Wellbeing
11:25
BREAK
Break
11:35
Using Technology to drive Practice Efficiency and Successful Client Outcomes
Jeff Thurecht, Director and Financial Adviser, Evalesco Financial Services
Evolve Your Technical Knowledge

Session Moderator: Jeff Thurecht

12:20
LUNCH BREAK
Break
12:40
A New Way Forward for Disability Income Insurance
Panel
Evolve Your Technical Knowledge

This session explores the genesis for APRA’s Intervention in the Individual Disability Income Insurance (IDII) market and the work of the Actuaries Institute in preparing a plan to address the issues, including the proposal of a reference product that would guide the future design of IDII products. We’ll talk to life company leaders to hear how they are responding to the pressures in the IDII market and understand what impacts this will have on clients and advisers. The question is, will these changes return the market to sustainability and will clients value the products that emerge?

Session Moderator: Phil Anderson, AFA

Session Panel Speakers
13:30
Super debate: Industry vs Retail, understanding the best fit for your client
Evolve Your Technical Knowledge

Advisers have many solutions to consider for their clients retirement savings and investment needs. Understanding the products and services offered by industry and retail super funds is becoming more critical in the new world of advice. This session will be moderated by an experienced financial services executive who has represented both retail and for member profit funds.

14:15
Using the Changing Retirement Landscape to Build a Sustainable Retirement Offering
Panel
Evolve Your Technical Knowledge

With the imminent introduction of the Retirement Income Covenant it is appropriate to examine the strategies available today, and into the future, to solve for retirement income objectives. Join Chairman, Retirement Income Jeremy Cooper and Head of Technical Services, Andrew Lowe as they delve into how you can practically prepare your business to thrive in this environment and areas where you can enhance the value you bring to your clients.

Session Panel Speakers
15:00
BREAK
Break
15:10
Australian Financial Advisers Wellbeing Report: Lessons on How to Thrive
Dr Adam Fraser, Peak Performance Researcher, Dr Adam Fraser
Evolve Your Wellbeing

A first-of-its-kind research study into the wellbeing of Australian financial advisers has found poor levels of mental and physical health, with respondents pointing to regulatory and compliance demands as the number one source of stress in their work lives.

Sponsored by leading life and health insurer AIA Australia, the research was carried out by Dr Adam Fraser founder of The e-lab and Dr John Molineux from Deakin University in late 2020 and sought an understanding of the key challenges experienced by financial advisers.

While the research raises concerns about the future of the advice profession at a time when Australians are already challenged by a lack of access to affordable financial advice, it also found that some survey participants were thriving, and there were learnings from which others can draw to improve their resilience. Engagement with industry support services and associations, a positive work/ life balance, practising regular recovery activities such as exercise or mindfulness and having collegiate support were key differentiators between those who were thriving and those who were not.

Learning Outcomes:
1. Identify the factors influencing advisers who thrive
2. Understand the tools you have available to support your own wellbeing

15:55
Special Keynote announcement to come
Evolve Your Wellbeing
16:40
Conference Reflections from the AFA President
Michael Nowak, President, AFA
Evolve Your Profession