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For any Conference related queries
contact us on:

Alternatively, call us on:

(02) 9267 4003




FREQUENTLY ASKED QUESTIONS




KEY INFORMATION


This year the AFA Conference will be held on Tuesday 21st and Wednesday 22nd September

This year's conference is in a hybrid format - meaning once you purchase a conference ticket, you will gain access to our virtual platform where you can tune into the livestreaming of the conference. However, to incorporate some real life interaction - we will be hosting face-to-face events in most capital cities around Australia . These will occur on the evening of the 22nd September, and are at an additional cost to the conference ticket. Details of these networking events will be revealed on the ‘Events’ tab in the coming weeks, and are subject to change in accordance to state COVID-19 restrictions.

  • Gain up to 30 hours of CPD points to go toward your professional development
  • Content available for up to 4 months post conference
  • Listen and watch over 35 live speakers
  • Access exclusive content from over 30 of our sponsors and partners
  • Celebrate 75 years of the AFA

During Conference and for 4 months after delegates can access 20+ on demand presentations from industry experts covering the below FASEA learning categories:

Technical competenceEnhancing your technical proficiency and ability to develop and provide advice strategies that are appropriate to the objectives, financial situations and needs of different classes of retail clients
Client care and practiceEnhancing your ability to act as a client-centric practitioner in advising retail clients
Regulatory compliance and consumer protectionEnhancing your understanding of applicable legal obligations and how to comply with them
Professionalism and ethicsEnhancing your capability to act as an ethical professional
GeneralMaintaining and extending your professional capabilities, knowledge, and skills, including keeping up to date with regulatory, technical, and other relevant developments, but not covered in the other four CPD areas

Our exhibition area will be open all day so delegates can hop on and chat with any one of our exhibitors to learn more about their products and offering.

There will be keynote sessions, panels, networking events and even an expo.

Due to the conference being streamed live from Sydney, start and finish times will be different depending on in which state the delegate is based in. In Sydney, the conference will kick-off at 10:00am and finish around 5:00pm each day.

We will have our usual plenary keynotes; President update (Mike Nowak), Minister update (Senator Jane Hume), policy update (Phil Anderson) and international and local speakers. We will also have informative industry panel sessions; Super (industry vs retail), Investments (passive vs active investing) and a technology panel. We will have three community of practice masterclasses pre-recorded; Inspire, Genxt, and Pulse. We will also have a number of advice best practice industry leading speakers including Rob Jones from Peloton Partners and Cate Americano from Inspiration Café.

Some of the sessions will include Q&A. This will be facilitated on the virtual conference platform with easy-to-use instructions.

Simply direct them to afaconference.com.au and locate the registration page.

This year we are hoping to receive memories and stories from members of previous AFA conferences. They will be able to submit a photo or story via the Conference website. We have also invited a number of past Presidents, CEOs and long-standing members to join us in a session for a trip down memory lane.




PRICING


Conference Only
Early bird (8 July to 8 Aug)
Member $395 | Non-member $545
Standard (9 Aug to 20 Sep)
Member $495 | Non-member $645

Conference & State Event
Early bird (8 July to 8 Aug)
Member $455 | Non-member $605
Standard (9 Aug to 20 Sep)
Member $555 | Non-member $705

State Event Only
Member $75 | Non-member $75

Yes, this will run until 9th August.

No, there is no formal payment plan available, however requests for this will be assessed on a case-by-case basis. Advise members to email info@afaconference.com.au to discuss.

Group discount rates will be considered on a case-by-case basis. Advise members to email info@afaconference.com.au to discuss. Noting that to receive CPD certificates delegates must be individually logged into the conference platform, watching the sessions.

Should a member be unable to attend the conference they should notify us in writing by sending an email to info@afaconference.com.au so that we can update our records and send their substitute login details to access the conference online platform.




JOINING THE EVENT


It is not recommended. We will be tracking attendance for CPD points via delegates login activities. Should colleagues require their own CPD certificate, they will need to register to the conference to obtain their own login details.

Full support is available. Members can simply get in touch with the AFA team using the contact details in the help section and we will provide members with any assistance required.

No extra software is required. Delegates will only need a computer, laptop or mobile and a good internet connection. Delegates will receive their unique conference platform login a week or so before 21st September.

The Conference will benefit all financial advice professionals including but not limited to; financial advisers, licensees, practice owners, paraplanners, financial planners, risk specialists, support staff, business development managers and product and service professionals.

You will be sent an email with your personalised login details and a unique ‘Join the event’ link to access the Conference viewing platform. If you’re purchasing a ticket the day prior or during the event, emails will be sent within 10 minutes of purchasing a ticket.

STEP 1 Check your Internet browser

Google Chrome will provide the best viewing experience and will alleviate any potential issues. If you experience difficulty on your desktop, you can try to connect via your tablet or mobile device.

STEP 2 Turn off possible interferences

Disable any extensions that may interfere if you are prompted. Ad blockers or pop up blockers may interfere with the live stream. Ensure you (or your IT department) has whitelisted the Conference address afaconference.com.au

STEP 3 Join the event
  • Click the ‘Join the event’ link within the email
  • Enter login details, click login/ click on Conference link to gain access
  • Click the ‘Play’ button in the centre of the screen
  • You will see a countdown 10 minutes prior to the event start time
STEP 4

Explore the platform using the menu bar at the top. Note that if you click off a video before it finishes you will not gain CPD allocation of 1 point per 1 hour viewed. You can go back to the video and continue - this will not affect CPD - as long as you watch 1 hour in total of the content. You can track your CPD points via our CPD hub.

These would have been sent to the email address you provided upon purchasing your Conference ticket. Please check your junk mail folder. If you can’t find the email, please contact us at info@afaconference.com.au or (02) 9267 4003.

Your username will be the email address you used to register with, please type your email address and then click on the ‘Forgot password’ button. Open your emails to then click through to reset your password. Alternatively, simply click the direct link in your email to gain access.

Simply use the username and password provided in the email.

If you struggling to log in using those details, try the link provided within the email; this will gain you access without the need to log in. If the issue persists, please refresh the browser and try again. Should this not help, click the ‘Forgot password’ button on the platform login page. We will email you instructions to reset your password.

Should the problem remain unresolved please contact our Conference support team please at info@afaconference.com.au or (02) 9267 4003.

Please ensure you have clicked the play button in the main video player at the centre of the screen.

Please refresh your browser. If you experience another issue, please restart your device and try joining the event again as per step
3 below.

Yes, you have the platform open on two separate devices but will not be granted extra CPD points for viewing on two devices.




INTERACTIVITY


To ask questions, join the chat box Q&A on the right of the screen by clicking ‘Join’ and typing your name. Typing your full name is recommended so the online Conference community can identify you more easily.

To vote, join the poll by clicking on poll box to the right of the screen by clicking ‘Join’ and voting for your preferred answer.

To chat, click on the chat box to the right of the screen and type in your name. Typing your full name is recommended so the online Conference community can identify you more easily. You are then ready to chat to other delegates.

To ask questions, join the chat box Q&A on the right of the screen by clicking ‘Join’ and typing your name. Typing your full name is recommended so the online Conference community can identify you more easily.

Each live chat is closely moderated to ensure each delegate is adhering to the AFA Conference Etiquette Standards of Behaviour. To read these rules, click here.




CPD


Delegates can earn up to 30 CPD hours for this conference. To earn CPD, delegates only need to watch the sessions in their entirety online as we will be tracking viewing activity on the conference platform. Following the Conference, delegates will receive their CPD certificates, as per previous conferences and remember, delegates have up to 4 months to watch all the conference content so complete flexibility is a key benefit.

From 23rd September 2021 to 23rd January 2022 (CPD points are available across a 4-month period, not limited to the live Conference itself).

You can continue from where you left off, your time will be tracked when you are online.

The majority of live Conference sessions (not inclusive of the finale speaker, breaks/ads or content outside of scheduled content), all videos in the on demand content section and masterclasses are CPD accredited (please use the filter in the on demand section to pick which FASEA category you would like to watch content relevant to). Note: Virtual Expo area does have video content, but this is not CPD accredited content.

CPD hours and the relevant FASEA categories will be confirmed to you following Conference through the issue of CPD certificates. Generally, if you watch a CPD accredited session for the full duration (i.e. 1 hour) you will receive 1 hour CPD for that session. Certificates will be generated via the CPD hub. Note that if you click off the video before the session finishes you will not be eligible to receive the CPD accreditation for that session, you must watch it all even if not in one viewing.





For any Conference related queries
contact us on:

Alternatively, call us on:

(02) 9267 4003
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